Major in Operations and Service Management


The Operations Management major prepares the students to manage the operations of manufacturing, agri-business, as well as service enterprises, focusing on the need to effectively and efficiently produce and deliver products and services on time and within budget. The program covers all aspects of operations within the organization, including the management of purchases, inventory, production and service quality, logistics, supply chain and distribution.

By specializing in Service Management, students will develop important qualities and skills that are essential for business leadership and organizational success in the industry. In addition, this specialization track uses an integrated approach and takes into consideration the interrelationship among the functional areas of business, notably in information and communication technology as well as sensitivity to the economic, social, technological, legal and international environment in which business must operate.

Graduates of the Bachelor of Science in Business Administration major in Operations and Service Management are able to:

Manage the creation, production and delivery of goods and services to the organization and stakeholders.

Apply fundamental decisions about what products and services to offer or provide or how certain processes or services will be provided in an optimal manner.

Apply computing tools to optimize work production and service provision.